6/19/2023 0 Comments Omni remover wont openYou can set up an account using the mobile app by selection "Don't have an account?" on the login page and following the instructions.Īfter the account is created, use our website. If you prefer not to share the account, follow the steps below to set up another account for a family member or friend to be able to control your Omni controller. Any number of accounts can be logged in at the same time. The easiest way to give someone access to your Omni based system is to share your username and password. Multiple account access to one Omni Automation System To Someone will respond within 24-48 hours. The step at which the diagnostic failed.Verify your MSP ID: from the Omni controller press "config", then "system info", the MSP ID is displayed at the top of the screen.Įmail a brief description of the problem along with.Take note at which step the diagnostic failed and the specific error message received when it failed.If you are still unable to connect and would like us to help diagnose the problem further, we will need yhou to do the following. *You may need to contact your internet service provider or an IT professional for assistance with making changes to your router's settings. If so, use port triggering or port forwardiing in your router's settings to open UDP Port 5858.* What to do: Verify that you are using the correct login. No visible error message: You may not be using the correct account login on your mobile device, or the router's firewall is blocking UDP Port 5858.* To correct this you may have to install a Wi-Fi signal booster or wire the Omni directly to your router.
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